Refund/Return Policy:
We
accept returns for exchange, refund or credit 90 calendar days after delivery of the
product. At our sole discretion after 90 calendar days, we will offer an
exchange, refund or store credit only. Items must be in "new, unaltered and unused
condition". Definition of new, unaltered and unused condition is:
- -without showing signs of
wear or damage in any way
- -within 90 calendar days of
the delivery date (after 90 days no returns are allowed)
- -must not be a special order
or a custom order
- -unless noted that it cannot
be returned or has a different return policy time period other than
that 90 days noted in that item's particular item description.
If an
item is received damaged or is incorrectly shipped by us please contact
Customer Support immediately. Items that are defective and shipped from us or
items that you did not order but received from us will qualify for store credit
or a cash refund.
Refunds
are contingent upon inspection of item(s) once we receive it.
There
is a 15% restocking fee for returned items that are not being exchanged and are
not damaged. Again you MUST contact us within 90 days if you intend to return
ANY item back to our store. Items returned to us AFTER 90 days and WITHOUT
contacting us will NOT be refunded.
Customer
is responsible for all shipping costs if seller is not at fault.
Alvah M Squibb Co
A division of Squibb-It LLC
Mailing Address:1634 Fallen Timber Rd, Elizabeth, PA 15037
Customer Service Email Address: [email protected]
Customer Service Phone: 412-879-0751
